Special Offers

CLAM OPENING

After you place your order here, Darius will open the clam for... 

Customer Say

Every product we make is thoughtfully formulated to keep you life easy.

GOT QUESTIONS? WE'VE GOT ANSWERS

FAQ

How long does it take to get my order?

Delivery Time=Processing Time+Shipping Time

Our estimated delivery dates are based on several factors, including the destination address and how quickly we can assemble and prepare your items for shipment.

For example, if you order a bracelet, it will need 1-3 days of processing time and then 5-9 business days of shipping time. Therefore, you can expect to receive it in 6-12 natural days.

We process and ship out orders every day, except for holidays. Once your order has shipped, you will receive a shipping confirmation email with your tracking information inside. Please note that it may take up to 48-72 hours for your tracking information to update on the carrier's tracking website.

How can I track my order?

We send tracking information to the e-mail address associated with your order once the item has shipped.

Or You can easily track your ordered item from our website

https://pearlmystery.com/pages/order-tracking

If you have not received your tracking information and it has been over 5 business day, please contact us at contact@pearlmystery.com

What is the best way to contact the Pearlmystery team?

The best way to reach us is by sending an email to whatsapp +8618368326216 with a breakdown of how we can help! Please include an order number, or email us from the email associated with your account, so we can help as quickly as possible!

What do I do if something arrives broken or damaged?

Oh no! Please email us at contact@pearlmystery.com with the subject DAMAGED along with your order number and a photo of the broken product and we will help you out!